Privacy Policy
This is the Privacy Policy for www.brandport.com.au, the website of Brandport Pty Ltd, ABN 73 168 865 745.
Collection of your Personal Information
There are many aspects of our website which can be viewed without providing personal information. However, to create an account with us or to make an order, you are required to submit personal information. If you make an order without creating an account, this information consists of:
- Your name and address;
- The delivery address (if different from the above);
- Your Company name, if you are ordering on behalf of a company;
- Your contact telephone number;
- Your e-mail address;
- The details of your order with us;
If you create an account, we also keep:
- A password for your account, which may be changed by you at any time.
Like many other companies, Brandport uses a third party “Cloud” provider to host our website and database which holds this information.
Use of SSL (secure HTTPS connections)
When entering or displaying personal information on our website, we use a secure internet connection (SSL). Most web browsers will indicate this as a “padlock” symbol.
Credit Card and/or Bank Account Information
When ordering you may be asked to enter details of your credit card or bank account to make a payment to us. In order to provide this service to you, we use “gateway” services provided by other companies, such as PayPal, eWAY and our bank (National Australia Bank). When entering your credit card or bank account details you are doing so directly with one of these gateway providers, and none of these details are collected by Brandport or even pass through Brandport's website or computers. By making a payment on our website, you are also accepting the Privacy Policy of the gateway provider.
Sharing of your Personal Information
We may occasionally contract other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Brandport takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your Personal Information
We use the personal information listed above to fulfil your orders, and to provide you with product and marketing information from time to time, such as a newsletter.
For each visitor to reach the site, we also collect non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this Privacy Policy. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Cookies
Our website uses “cookies” which are small pieces of information held within your web browser. We recommend that if you are using a publicly accessible computer that you delete all cookies after leaving our website. This is done by using your browser settings.
Changes to this Privacy Policy
Brandport reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know.
Contacting us
Brandport welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please use the Contact Us page on our website or email sales@brandport.com.au.